Milton Keynes Group Electrical
Terms and Conditions
1. Acceptance of Terms
2. Changes to Terms
3. Products and Services
a. Product Descriptions
Milton Keynes Electrical Group, along with its subsidiaries PulsaCoil Group, BoilerWave, BoilerMate, and ElectraMate, strives to provide accurate and up-to-date information on our products and services. However, we do not guarantee that product descriptions, pricing, or other content on our website is accurate, complete, or current.
b. Pricing
All prices listed on our website are in GBP (£) and include VAT unless stated otherwise. We reserve the right to change prices at any time without prior notice.
c. Product Availability
Product availability is subject to change. We reserve the right to discontinue any product at any time.
d. Orders
All orders are subject to acceptance by Milton Keynes Electrical Group. We reserve the right to refuse or cancel any order at our discretion.
4. Payments and Billing
a. Payment Methods
We accept payment via credit/debit card, bank transfer, and other methods as indicated on our websites. Payment must be made in full before any products or services are dispatched.
b. Billing Information
You agree to provide accurate and complete billing information for all purchases made on our website. You authorize Milton Keynes Electrical Group to charge the payment method provided for any purchases made.
c. Payment Disputes
If you believe there has been an error in billing, please contact us immediately at Customer Services. We will work to resolve any issues as quickly as possible.
5. Shipping, Delivery and Installation
a. Installation Policy
We offer various Installation options, which will be displayed at checkout. Installation costs and estimated delivery times will depend on the method selected and the installation location.
b. Delivery Times
While we strive to meet estimated delivery times, we cannot guarantee that your order will arrive by a specific date. Delays may occur due to factors outside our control, such as customs processing or shipping carrier delays.
c. International Shipping
For international orders, customers are responsible for any customs duties, taxes, or fees that may apply. We are not liable for any delays caused by customs processing.
6. Returns and Refunds
a. Return Policy
If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange. Products must be returned in their original condition and packaging.
b. Refunds
Refunds will be processed within 14 days of receiving the returned product. Refunds will be issued to the original payment method used for the purchase.
c. Non-Returnable & Special Order Items
Certain products may not be eligible for return, or incur restocking charges. These items will be clearly marked on our website.
7. Warranty
Milton Keynes Electrical Group provides a standard warranty on all products purchased through our website or authorized retailers. The warranty period and terms will vary by product and will be detailed in the product documentation. This warranty does not cover damage caused by misuse, improper installation, or unauthorized modifications.
8. Intellectual Property
a. Ownership
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Milton Keynes Electrical Group or its content suppliers and is protected by UK and international copyright laws.
b. Trademarks
The trademarks, logos, and service marks displayed on our website are registered and unregistered trademarks of Milton Keynes Electrical Group, PulsaCoil Group, BoilerWave, BoilerMate, and ElectraMate. Unauthorized use of these trademarks is prohibited.
c. License
You are granted a limited, non-exclusive, and non-transferable license to access and use the content on our website for personal, non-commercial use only. Any other use, including the reproduction, modification, distribution, or republication of content, is strictly prohibited without prior written consent from Milton Keynes Electrical Group.
9. User Conduct
a. Prohibited Actions
You agree not to use our website or services for any unlawful purpose or in a way that could harm Milton Keynes Electrical Group or any third party. This includes, but is not limited to, the following:
- Engaging in fraudulent activities.
- Interfering with the operation of our website or services.
- Attempting to gain unauthorized access to our systems.
b. User-Generated Content
If you submit any content to our website (e.g., contact forms, reviews, comments), you grant Milton Keynes Electrical Group a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and distribute that content. You are responsible for ensuring that any content you submit does not violate any laws or infringe on the rights of third parties.
10. Limitation of Liability
Milton Keynes Electrical Group, including its subsidiaries PulsaCoil Group, BoilerWave, BoilerMate, and ElectraMate, shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
11. Indemnification
You agree to indemnify and hold harmless Milton Keynes Electrical Group, its subsidiaries, affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of our website or violation of these Terms and Conditions.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Milton Keynes Electrical Group
Garforth Place
Knowlhill
Milton Keynes
Buckinghamshire
MK5 8PG